"Our experience with HICT was excellent. Their staff are clearly experts in process mapping and are very skilled in listening, understanding, and presenting potential opportunities for improvement. I was impressed throughout our experience working with them".
AZ Sint-Lucas Brugge - strategic definition AZ Sint-Lucas for 2020 (Cadans)
Clients quote
Peter Varga RN, Regional Administrative Director of Waterloo Wellington LHIN & Program Director Renal Dialysis of the Grand River Hospital
AZ Sint-Lucas in Bruges is an autonomous hospital with 415 beds, located in 1 campus and characterised by a large supply of healthcare. The hospital counts about 90 specialists and 1150 employees.
Description | business case
AZ Sint-Lucas Brugge asked hict to elaborate a new strategy to optimise the hospital by 2020.
Approach
hict consulted the employees and collected, in consultation with the management, the executive board, the medical council and employee platforms, information through study groups and an analysis of hospital-wide data.
Result
hict produced a strategic document with both the qualitative and policy related choices and with directives in order to make the hospital evolve optimally.
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