Rode Kruis Vlaanderen - Reorganisation of the bone marrow centre - Marrow Donor Program Belgium

The ‘Marrow Donor Program Belgium’ (MDPB) is part of the Belgian Red Cross. In a register this centre manages a data bank in which the tissue types of people who are willing to donate stem cells for a patient are stored. The MDPB came to a halt in 2005 because activities, informatics and accounting got stuck.

Description | business case

The management asked hict to reorganise the organisation, to resolve the accounting backlog and to formulate the specifications for a renewed bone marrow data bank application.

Approach

• analysis of the ‘As Is’ situation and clarification of the historical transactions that hadn't been processed yet; 
• development of a plan for the regularisation of overdue payments, linked to the historival transactions (in cooperation with accounting); 
• enquiry of members and stakeholders with respect to the validity of the existing business model, adaptation of the model and definition of new processes and structures; 
• development of a data migration plan; 
• formulation of a set of demands for the selection of a new core application for the bone marrow bank and execution of reference visits. 

 Result

The results of the analyses gave insight into the situation and allowed a new start with a new business model:

• reconciliation of stakeholders and members about a new business model; 
• resolving the arrears of payment; 
• definition of IT needs and selection of a package.