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Audit, KPI & BSC
Clients quote
"The programme you define in combination with the improvement project is very good."
*Nursing department, Jeroen Bosch Ziekenhuis (The Netherlands)
Your problem
You feel as if the performance of your organisation is not up to level.
You cannot indicate the causal connection between performance and conditions needed to get this performance.
You need clear directive parameters that follow the performance of your organisation.
Our approach
audit of the connection with the policy based on the results of your organisation (employees, clients, environment);
grouping of existing parameters in your organisation and conversion to a clear framework;
definition of the correct indicators, together with your employees, for the strategic critical domains in which you are active.
We help you
draw up a balanced scorecard that allows you to follow whether you actually carry out the strategic choices by means of precise indicators;
perform an audit of your organisation or one of the departments;
define the correct parameters/critical performance indicators.
Ezelstraat 69 | B- 8000 Brugge | Belgium | Phone: +32.50.33.33.40 | Fax: +32.50.33.33.39 | RPR/RPM: 0866 039 556 | e-mail:
info@hict.com