"The approach of the hict resultancy concept is unique and fully in line with our way of managing."
Hans Leever, manager of the hospital laboratoty in Ede, NL
Your problem
You want to develop a structural grip on the quality offered daily in your organisation.
There is no or little culture on quality or the right instruments/employees are not at hand.
Within your organisation there is no framework to activate quality towards concrete improvements.
Your organisation is on the verge of starting an accreditation exercise or audit.
Quality audits indicate that within the organisation the same processes are executed in different ways.
Our approach
definition of the correct leverages (workshops, interviews) customised to your organisation and together with your employees;
definition of the functional requirements which the systems in your organisation have to comply with;
determination of the best quality framework (continuous improvement culture) by testing the feasibility, the effort and the focus of your employees in order to come to an excellent organisation.
We help you
draw up specifications in orde to select the correct systems customised to your organisation;
introduce a business process management in order to align your processes cross-organisational;
create leverages in order to set up a continuous improvement culture.