Grand Hôpital de Charleroi – Development business case ‘Pharmacie 2015’

Since January 2008 the hospitals Saint-Joseph, Sainte-Thérèse , Institut de Médecine, Traumatologie et Réadaptation (I.M.T.R.), Centre Hospitalier Notre Dame and Reine Fabiola merged to Grand Hôpital de Charleroi (GHdC) which disposes of 1124 acknowledged beds.

Description | business case

By order of the Executive Management hict developed the business case ‘Pharmacie 2015’ for the centralisation of the pharmaceutical activities in the Grand Hôpital de Charleroi, following the merger of the hospitals.


Based on the analysis of the current situation (by means of observations, interviews, data analyses, working groups) hict formulated propositions for the future functioning:

  • human resources: organisation chart, required functions, development of clinical pharmacy; 
  • architectonic/operational/logistic: seat of the central pharmacy, investments, logistic flows, reorganisation of the activities in front office and back office, stock management, computerisation and automation, elaboration of SLA’s, ... 


The reported results are propositions for the future functioning in the long and medium long run. The propositions in the medium long run consist of the necessary preliminary stepsbefore passing to centralisation (implementation of the therapeutic formulary, the electronic prescription and the pharmacy software, uniformisation of the basic processes).

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Ann Tanghe
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Ann Tanghe
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